Field Service
We bring the workshop to your jobsite
Cat® certified technicians come to you with genuine parts on board and Cat ET diagnostics, so a machine down on site gets back to work fast.
100%
Genuine Cat parts
Cat®
Certified Technicians
CVA
Service contracts
+LIFE
Rebuilds & Reman
Field Service includes
What we bring to site
Mobile service trucks
Fully equipped service vehicles arrive ready to diagnose and repair.
On-site Cat ET diagnostics
Cat Electronic Technician reads fault codes and guides precision repairs.
Genuine Cat parts
The right parts on board, sourced directly from Jubaco's genuine parts inventory.
Written service reports
Every visit is documented with a full written report for your records.
Industry Insight
What Makes Cat Service Different
From genuine Cat parts to Cat-certified technicians, discover what sets Jubaco's service programs apart from the rest.
The process
How Field Service works
1
Log a request
Contact Jubaco to log a field service request for your site.
2
Technician dispatched
A Cat-certified technician is dispatched directly to your jobsite.
3
On-site diagnosis with Cat ET
Cat Electronic Technician pinpoints the issue on site, accurately and fast.
4
Repair with genuine parts
Repairs are completed with genuine Cat parts from the service vehicle inventory.
5
Service report and follow-up
You receive a full written service report and Jubaco follows up to confirm resolution.
Let's keep your equipment earning
Cat Certified Service
From planned maintenance to field repairs, our Cat certified technicians are ready to help.